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ASK for Retail

Every store working from the current procedure.

Store teams ask in the chat app they already use and get the current procedure. Head office turns each change into a briefing once, and sees usage totals, never per-person views.

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ASK

Ask anything about your company…

Your team asks

  • How do I process a return without a receipt?
  • What are this week's promotions?
  • When do the summer shelf labels arrive?

Answers come from

  • SharePoint
  • Google Drive
  • Microsoft Teams
  • Slack
  • Google Chat
  • Confluence
Illustration with sample data.

Permission-aware by design. Every answer for retail teams comes only from what each person may open in the source systems, checked inside every search, before anything reaches the AI.

See how

What slows retail teams down

  • Store teams can't find the latest procedures.
  • Product and promotion details change every week.
  • Head office answers the same questions from every store.
  • Shift handovers lose what happened during the day.

How ASK helps

The procedure, on the shop floor

Store staff ask in Teams, Slack or Google Chat and get the current procedure, with its source, in seconds.

  • In the chat app the store uses
  • Always the current version
  • Linked to the exact step
Google Chat

A customer wants to return an opened item without a receipt. What do I do?

AI-generated answer, with sources

Offer store credit if the item is in the system and under 30 days old 1. For items over CHF 200, ask the shift lead to approve 2.

  1. 1SharePointStore returns procedure
  2. 2ConfluenceApproval limits, stores
Illustration with sample data.

A promotion, briefed once

An agent turns a new promotion into a short store briefing from the head-office documents, ready for your approval before it's sent.

  • From the promotion documents
  • One briefing for all stores
  • Sent only after approval
ASK

Summer promotion · all stores

Store briefing draft

From 1 July, loyalty members get 20% on garden furniture 1. Shelf labels arrive on 28 June; put them up after closing on 30 June 2.

  1. 1SharePointSummer promotion plan
  2. 2Google DriveStore logistics, week 26

Waits for your approval

Illustration with sample data.

Changes reach every store

Every Monday a scheduled agent lists the store procedures that changed last week, so managers brief their teams from one list.

  • Every Monday
  • In Teams, Slack or the ASK inbox
  • Only pages each person may open
ASK inbox

Store procedures changed last week

Scheduled agent

  • Gift cards: new activation steps 1
  • Summer promotion: label timing added 2
  • Cash handling: end-of-day count updated 1
  1. 1SharePointStore procedures
  2. 2SharePointSummer promotion plan
Illustration with sample data.

Questions your team can ask

  • How do I process a return without a receipt?
  • What are this week's promotions?
  • When do the summer shelf labels arrive?
  • Draft a store briefing for the new loyalty rules.
  • Which procedure covers a power outage?

Agents, Buddies and workflows to start with

Ready-made templates come with ASK; the examples are built in minutes with the no-code builder. Anything that changes another system asks first.

  • AgentReady-made template

    Process handbook answers

    Answers questions from the operations handbook, with sources.

  • BuddyReady-made template

    Weekly status report

    Every Friday drafts a status report from your assigned items and recent documents.

  • AgentExample to build

    Store briefing drafter

    Turns a promotion plan into a store briefing; sending waits for approval.

Works with the tools you use

ASK connects to 72 connector types, each with its permissions. These are the ones retail teams use most.

  • SharePoint
  • Google Drive
  • Microsoft Teams
  • Slack
  • Google Chat
  • Confluence
  • Zendesk
  • Salesforce

Safe for every team

  • Permission-awareEach person sees only what they may open in the source.
  • Chats stay privateNo admin and no operator browses employees' chats.
  • Approvals firstChanges in other systems wait for approval.
  • Audit logSign-ins, admin changes and agent actions, append-only.
  • Labelled as AIEvery answer says it is AI and shows its sources.
How ASK handles security

See ASK for retail teams

We walk through ASK with the questions your team asks, the tools you use, and what your admins control.

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