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The same permission-aware answers and approvals, shaped by the questions your sector asks. Choose your industry.

  • Retail

    Every store working from the current procedure.

    • Store teams can't find the latest procedures.
    • Product and promotion details change every week.
    Google Chat

    A customer wants to return an opened item without a receipt. What do I do?

    AI-generated answer, with sources

    Offer store credit if the item is in the system and under 30 days old 1. For items over CHF 200, ask the shift lead to approve 2.

    1. 1SharePointStore returns procedure
    2. 2ConfluenceApproval limits, stores
    Illustration with sample data.
  • Consumer Goods

    Product knowledge that stays when people move on.

    • Specifications, claims and regulatory files sit in many systems.
    • What a team learned at launch leaves with the people who learned it.
    ASK

    Can we call the new granola bar high in fibre?

    AI-generated answer, with sources

    Yes, it has 7 g of fibre per 100 g, above the 6 g threshold 1. Use the approved wording from the claims register 2.

    1. 1SharePointSpec sheet GB-220
    2. 2ConfluenceClaims register
    Illustration with sample data.
  • Industrials

    The right instruction, on the floor and in the office.

    • Procedures, permits and asset records live in different systems.
    • Shift teams lose time looking for work instructions and past fixes.
    Microsoft Teams

    Line 3 packer shows error E42 again. What fixed it last time?

    AI-generated answer, with sources

    E42 was a worn sensor bracket; replacing it fixed the fault in March 1. The work instruction lists the torque and the test run 2.

    1. 1ServiceNowMaintenance ticket MT-5521
    2. 2SharePointWI-310 Packer sensors
    Illustration with sample data.

    Energy & UtilitiesManufacturingSupply Chain

  • Professional Services

    Reuse what the firm already knows, client by client.

    • Past proposals and project insights are hard to reuse.
    • Every new project starts by searching old folders.
    ASK

    Warehouse automation, proposals since 2024

    • Proposal: Northwind logisticsSharePoint · 2025phased rollout over three sites
    • Final report: Contoso DCBox · 2024savings came mainly from picking routes
    Illustration with sample data.

    ConsultingConstructionIT Services

  • Fiduciary, Tax & Audit

    Every client's file, answered and kept apart.

    • Client documents arrive by e-mail, portal and post, and end up in different places.
    • Each client's material must stay with the people who work on that mandate.
    ASK

    What did we agree with Meier AG on the 2025 annual accounts?

    AI-generated answer, with sources

    The draft accounts are due to Meier AG by 31 March, and they send the stock list by 15 February 1. The fee covers two review meetings 2.

    1. 1SharePointMeier AG engagement letter 2025
    2. 2OutlookMeier AG: annual accounts timeline
    Illustration with sample data.

    FiduciaryTax advisoryAudit

  • Government

    Trusted answers, under strict rules on who sees what.

    • Regulations, decisions and procedures are spread across many departments.
    • Strict rules decide who may see which document.
    ASK workflow

    Records request R-2026-118

    1. Request loggedPlanning decisions, Bahnhofstrasse 12
    2. Records found9 documents in 3 archives
    3. Officer reviewWaits for the records officer
    4. Reply preparedAfter approval
    Illustration with sample data.
  • Healthcare

    The current guideline, found fast, by the people allowed to see it.

    • Internal guidelines and procedures are hard to find quickly.
    • Old versions of protocols stay in circulation.
    Microsoft Teams

    What is our protocol for cleaning infusion pumps between patients?

    AI-generated answer, with sources

    Wipe all surfaces with the approved disinfectant and leave it on for 2 minutes 1. Log the cleaning on the device tag before the next use 2.

    1. 1SharePointHygiene protocol H-14, v5
    2. 2ConfluenceDevice cleaning log
    Illustration with sample data.

    Life Sciences

  • Higher Education

    One place to ask, for students, staff and researchers.

    • Students and staff ask the same questions about rules and services.
    • Knowledge is spread across faculties, offices and sites.
    Microsoft Teams

    Can I still withdraw from an exam this semester?

    AI-generated answer, with sources

    Yes, until 14 days before the exam date through the student portal 1. Later withdrawals need a medical certificate 2.

    1. 1SharePointExam regulations, section 8
    2. 2Canvas LMSExam office FAQ
    Illustration with sample data.

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