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Asked What did we agree with Northwind about the renewal?

Northwind renews on the current price list, with the volume terms from the March account review1. Legal approved the new payment terms in the contract amendment2, and the customer confirmed them by e-mail3.

  1. 1 Salesforce · Northwind renewal
  2. 2 SharePoint · Contract amendment
  3. 3 Outlook · Re: renewal terms

AI-generated answer. Check the sources.

Reply to Northwind drafted. It waits for your approval.

Illustration with sample data.

AI that knows your company.

ASK answers from all your tools with cited sources and runs the follow-up. Permission-aware by design.

Every tool. One place to ask.

Microsoft 365, Google Workspace, Slack, Jira, Confluence, Salesforce, ServiceNow, GitHub and more: 72 connector types, each with its own permissions.

Ask once. ASK searches only what you may open.

Here it checks Salesforce, SharePoint and Outlook for you, with your own access in each, and each tool sends back the passage it found.

  1. Your question goes to ASK.
  2. ASK searches Salesforce, SharePoint and Outlook, only what you may open.
  3. Each tool sends back the passage it found, numbered 1 to 3.
  4. The answer arrives with those numbers as its citations.

The answer comes back with its sources.

Each point links to the exact passage, using ASK's AI or your company's own model, even one you run yourself.

Then it does the follow-up.

Agents, schedules, triggers and Buddies draft, file and report. Anything that changes another system waits for your approval.

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Permission-aware by design.

Everyone can ask ASK anything. Each person gets an answer only from what they may open in the source systems, so the same question can have different answers, and nobody learns what they weren't meant to see.

See it as

Anna Keller, Finance lead

The company's documents

  • Office move budgetSharePoint · Finance siteUsed in the answer
  • Board minutes, MarchConfluence · Leadership spaceUsed in the answer
  • Office move announcementSharePoint · Intranet, all employeesCan open
  • Fit-out scheduleBox · Shared with the fit-out partnerCan open
ASK, signed in as Anna Keller

What is the budget for the Zurich office move?

AI-generated answer, with sources

The approved budget is CHF 1.2 million, including fit-out and moving costs1. The board approved it in March2.

  1. 1 SharePoint · Office move budget
  2. 2 Confluence · Board minutes, March

Ben Huber, Sales manager

The company's documents

  • Office move budgetSharePoint · Finance siteLeft out: no access
  • Board minutes, MarchConfluence · Leadership spaceLeft out: no access
  • Office move announcementSharePoint · Intranet, all employeesUsed in the answer
  • Fit-out scheduleBox · Shared with the fit-out partnerCan open
ASK, signed in as Ben Huber

What is the budget for the Zurich office move?

AI-generated answer, with sources

I couldn't find a budget in the sources you can open. The move is planned for September, and Sales moves to the fourth floor1.

  1. 1 SharePoint · Office move announcement

Chris Lang, Outside contractor

The company's documents

  • Office move budgetSharePoint · Finance siteLeft out: no access
  • Board minutes, MarchConfluence · Leadership spaceLeft out: no access
  • Office move announcementSharePoint · Intranet, all employeesLeft out: no access
  • Fit-out scheduleBox · Shared with the fit-out partnerUsed in the answer
ASK, signed in as Chris Lang

What is the budget for the Zurich office move?

AI-generated answer, with sources

I couldn't find a budget in the sources you can open. The fit-out work runs from 1 to 26 September1.

  1. 1 Box · Fit-out schedule

The same question, asked by three people. Illustration with sample data.
  • Read from each source. Users, groups and sharing come from every connected system and stay in sync. If a source stops syncing, its content is hidden until it syncs again.
  • Checked inside the search. Access is part of every search, before anything reaches the AI model. Nothing is found first and filtered afterwards.
  • Unknown means nobody. Anything whose permissions are unknown or missing is shown to nobody. A file someone uploads stays with them.
  • One check, everywhere. Search, chat, agents, Buddies, workflows, the API, MCP and the chat apps all go through the same check.
  • Runs use their owner's access. Schedules, triggers and Buddies work with the access of the person who set them up, never more.
  • Chats stay private. Company admins and the platform operator can't read people's chats.
Book a demoMore on security

Meet Buddies.

Create a buddy, or a team of buddies: personal AI assistants that work for you. Give each a name and a job in plain words. Before it starts, it tells you how it understood the job.

They keep going, on their own schedule.

One continuous conversation, and notes it proposes that you confirm. Buddies run on a schedule, plan their own follow-ups, start when something happens and hand work to your other buddies.

You stay in charge.

Changes in other systems wait for your approval or your own pre-approval. Buddies work only with your access, reach you in ASK, Slack, Teams and WhatsApp, and sign messages to colleagues: (AI Max) for Anna Meier.

New buddy

NameMax
Its job, in plain wordsEach morning, prepare my day. When a ticket is assigned to me, draft the reply from our help articles and check refunds with Nora. Ask me before anything goes out.
  • Weekdays 07:30
  • Zendesk Outlook Salesforce
  • Slack direct messages

How Max understood the job. I'll send your brief at 07:30 on weekdays. When a ticket is assigned to you, I'll draft a reply from the help articles, ask Nora about refunds, and wait for your approval before posting.

  1. 07:30Max: Morning brief3 tickets wait for you, the oldest since Monday. Northwind call at 10:00.
  2. 10:00Ticket #48120 assigned to youMax starts on its own: a refund for a damaged delivery.
  3. 10:02Max: Hands the refund check to NoraNora is your finance buddy. Max passes the order and the photos.
  4. 10:04Nora: Refund within policyDamaged goods are refunded in full, from the refund policy, section 2.
  5. 10:05Max: Reply drafted. It waits for your approval.Nothing is posted to Zendesk until you approve it.
  6. 17:00Max: Daily summary, in SlackToday: 6 replies sent with your approval, 1 waits for a colleague.
Illustration with sample data.
Book a demoExplore Buddies

Your company decides who may use Buddies, and how much they may do on their own.

All teams

Every team asks different questions. ASK answers them from one place.

See all teams

Engineering

The history behind every decision, one question away.

  • Why a decision was made is buried in old pull requests, tickets and design docs.
  • New engineers wait for busy colleagues to explain how a system grew.
ASK

Summarise yesterday's checkout incident.

AI-generated answer, with sources

Checkout errors started at 14:05 after the payment client update 1. The change was rolled back at 14:40 2, and the on-call team confirmed recovery in the incident channel 3.

  1. 1JiraINC-2231 Checkout errors
  2. 2GitHubRevert payment client 4.2
  3. +1 more
Illustration with sample data.
Explore EngineeringBook a demo for Engineering

Customer Service

The right answer for every customer, from every agent.

  • Every reply means switching between the help desk, the knowledge base and old cases.
  • Two agents give two different answers to the same question.
Zendesk

Ticket #48120 · Refund for a damaged delivery

Reply draft

Thank you for the photos. As your order arrived damaged, we will refund the full amount within 5 working days 1. You don't need to send the item back 2.

Waits for your approval

Illustration with sample data.
Explore Customer ServiceBook a demo for Customer Service

Sales

Walk into every call already prepared.

  • Account history is spread across the CRM, e-mail and call notes.
  • Meeting prep eats the hour before every call.
ASK inbox

Good morning, Anna

(AI Max) for Anna Meier

  • Northwind call at 10:00: they asked about volume pricing 1
  • Contoso renewal ends in 45 days, no meeting booked yet 2
Illustration with sample data.
Explore SalesBook a demo for Sales

IT

Fewer repeat tickets, and one platform to secure.

  • The same questions about access, devices and software arrive every day.
  • Tickets stall while someone looks for the right runbook.
ASK workflow

Access request: Finance shared drive

  1. Request receivedLea Brunner, via Teams
  2. Role checkedEntra ID group: Finance team
  3. Manager approvalWaits for Marc Keller
  4. Request filedLumos access request
Illustration with sample data.
Explore ITBook a demo for IT

Marketing

The latest brief, brand rule and result, in one question.

  • Briefs, brand rules and past campaigns are hard to find.
  • Approved messages live in many versions across teams.
ASK

Content brief: spring launch

Content brief agent

  • Audience: operations leads at mid-sized retailers 1
  • Message: one place to ask, with sources 2
Illustration with sample data.
Explore MarketingBook a demo for Marketing

People

Clear answers for employees, and HR files kept with HR.

  • Every employee asks the same policy questions.
  • Onboarding steps are spread across systems and inboxes.
Microsoft Teams

How many days of parental leave do I get?

AI-generated answer, with sources

Parents get 16 weeks of paid leave, which can be split into two blocks within the first year 1. Tell your manager and HR at least 8 weeks before 2.

  1. 1SharePointParental leave policy
  2. 2SharePointLeave request process
Illustration with sample data.
Explore PeopleBook a demo for People

Finance

Fewer questions bouncing around at month end.

  • Month-end questions bounce between finance and the business.
  • Policies, approvals and contracts sit in different places.
ASK workflow

Month-end reconciliation, June

  1. Exports collectedBank and ledger, Finance/Close/June
  2. Open items listed6 differences to explain
  3. Questions drafted3 cost centre owners
  4. Close checklist updatedAfter your approval
Illustration with sample data.
Explore FinanceBook a demo for Finance

Past positions and clauses, found in seconds, with their source.

  • Clause history and past positions hide in old contracts and threads.
  • Every contract question starts a new search.
ASK

Limitation of liability, software suppliers

  • Contoso master agreementSharePoint · section 12.2liability is limited to the fees paid in the twelve months before the claim
  • Fabrikam licenceBox · section 9neither party is liable for indirect or consequential loss
Illustration with sample data.
Explore LegalBook a demo for Legal

1 of 8 · Engineering

Built for the way your industry works.

The same permission-aware answers and approvals, shaped by the questions your sector asks.

See all industries

Retail

Every store working from the current procedure.

  • Store teams can't find the latest procedures.
  • Product and promotion details change every week.
Google Chat

A customer wants to return an opened item without a receipt. What do I do?

AI-generated answer, with sources

Offer store credit if the item is in the system and under 30 days old 1. For items over CHF 200, ask the shift lead to approve 2.

  1. 1SharePointStore returns procedure
  2. 2ConfluenceApproval limits, stores
Illustration with sample data.
Explore RetailBook a demo for Retail

Consumer Goods

Product knowledge that stays when people move on.

  • Specifications, claims and regulatory files sit in many systems.
  • What a team learned at launch leaves with the people who learned it.
ASK

Can we call the new granola bar high in fibre?

AI-generated answer, with sources

Yes, it has 7 g of fibre per 100 g, above the 6 g threshold 1. Use the approved wording from the claims register 2.

  1. 1SharePointSpec sheet GB-220
  2. 2ConfluenceClaims register
Illustration with sample data.
Explore Consumer GoodsBook a demo for Consumer Goods

Industrials

The right instruction, on the floor and in the office.

  • Procedures, permits and asset records live in different systems.
  • Shift teams lose time looking for work instructions and past fixes.
Microsoft Teams

Line 3 packer shows error E42 again. What fixed it last time?

AI-generated answer, with sources

E42 was a worn sensor bracket; replacing it fixed the fault in March 1. The work instruction lists the torque and the test run 2.

  1. 1ServiceNowMaintenance ticket MT-5521
  2. 2SharePointWI-310 Packer sensors
Illustration with sample data.
Explore IndustrialsBook a demo for Industrials

Professional Services

Reuse what the firm already knows, client by client.

  • Past proposals and project insights are hard to reuse.
  • Every new project starts by searching old folders.
ASK

Warehouse automation, proposals since 2024

  • Proposal: Northwind logisticsSharePoint · 2025phased rollout over three sites
  • Final report: Contoso DCBox · 2024savings came mainly from picking routes
Illustration with sample data.
Explore Professional ServicesBook a demo for Professional Services

Financial Services

Exact answers, with a record of every step.

  • Policies and procedures change often and must be followed exactly.
  • Client information must reach only the people allowed to see it.
ASK

Brief: meeting with Meier family office

Account briefing

  • Portfolio review due this quarter 1
  • Asked about sustainable bond funds in May 2
Illustration with sample data.
Explore Financial ServicesBook a demo for Financial Services

Government

Trusted answers, under strict rules on who sees what.

  • Regulations, decisions and procedures are spread across many departments.
  • Strict rules decide who may see which document.
ASK workflow

Records request R-2026-118

  1. Request loggedPlanning decisions, Bahnhofstrasse 12
  2. Records found9 documents in 3 archives
  3. Officer reviewWaits for the records officer
  4. Reply preparedAfter approval
Illustration with sample data.
Explore GovernmentBook a demo for Government

Healthcare

The current guideline, found fast, by the people allowed to see it.

  • Internal guidelines and procedures are hard to find quickly.
  • Old versions of protocols stay in circulation.
Microsoft Teams

What is our protocol for cleaning infusion pumps between patients?

AI-generated answer, with sources

Wipe all surfaces with the approved disinfectant and leave it on for 2 minutes 1. Log the cleaning on the device tag before the next use 2.

  1. 1SharePointHygiene protocol H-14, v5
  2. 2ConfluenceDevice cleaning log
Illustration with sample data.
Explore HealthcareBook a demo for Healthcare

Higher Education

One place to ask, for students, staff and researchers.

  • Students and staff ask the same questions about rules and services.
  • Knowledge is spread across faculties, offices and sites.
Microsoft Teams

Can I still withdraw from an exam this semester?

AI-generated answer, with sources

Yes, until 14 days before the exam date through the student portal 1. Later withdrawals need a medical certificate 2.

  1. 1SharePointExam regulations, section 8
  2. 2Canvas LMSExam office FAQ
Illustration with sample data.
Explore Higher EducationBook a demo for Higher Education

1 of 8 · Retail

Built for the security review.

Every control holds in search, chat, agents, Buddies, chat apps, the API and MCP. One permission check, one way to approve changes, one audit log.

Book a demo

  1. Each person sees only what they may open.

    Access is synced from every source and checked inside each search. Unknown access means hidden.

  2. Chats stay private.

    Only their author can read them. No admin and no operator browses them.

  3. No per-person analytics.

    Company totals, and groups only from 5 people. No rankings, no scores, no emotion analysis.

  4. AI you can recognise.

    Every answer is labelled as AI and shows its sources, as the EU AI Act asks.

  5. Changes wait for approval.

    Agents and Buddies ask before they change anything, unless you and your company pre-approved that exact action.

  6. Every action on record.

    Sign-ins, admin changes and agent actions go into an append-only audit log. Each company is kept separate.

See ASK with your own questions.

We walk through ASK with the questions your teams ask, show what it checks before it answers, and what your admins control.

  • 72connector types, each with its permissions
  • 368ready-made actions for agents
  • 7chat apps, from Teams and Slack to WhatsApp
  • 26one-click tool servers through MCP

Product facts, not customer or usage numbers.

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