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ASK for Consumer Goods

Product knowledge that stays when people move on.

Specifications, approved claims, launch history and customer feedback in one place to ask, with sources, for everyone who may see them.

ASK

Ask anything about your company…

Your team asks

  • What is the shelf life of product GB-220?
  • Which claims are approved for the oat range?
  • Summarise last year's launch lessons.

Answers come from

  • SharePoint
  • Box
  • Google Drive
  • Zendesk
  • Freshdesk
  • Salesforce
Illustration with sample data.

Permission-aware by design. Every answer for consumer goods teams comes only from what each person may open in the source systems, checked inside every search, before anything reaches the AI.

See how

What slows consumer goods teams down

  • Specifications, claims and regulatory files sit in many systems.
  • What a team learned at launch leaves with the people who learned it.
  • Customer feedback is scattered across tickets and inboxes.
  • Supplier documents expire without anyone noticing.

How ASK helps

Specifications and claims, cited

Ask about a product and get the specification and the approved claim from the current documents.

  • Current specification
  • Approved wording only
  • Linked to the source
ASK

Can we call the new granola bar high in fibre?

AI-generated answer, with sources

Yes, it has 7 g of fibre per 100 g, above the 6 g threshold 1. Use the approved wording from the claims register 2.

  1. 1SharePointSpec sheet GB-220
  2. 2ConfluenceClaims register
Illustration with sample data.

Customer feedback, every week

A scheduled agent summarises customer feedback from your support tools every Monday, with the tickets behind each point.

  • From Zendesk or Freshdesk
  • Each point linked
  • Reads and reports only
ASK inbox

Customer feedback, week 24

Scheduled agent

  • Packaging hard to open, 14 tickets 1
  • Questions about the new recipe 2
  • Praise for the refill pack 1
  1. 1ZendeskTag: packaging
  2. 2FreshdeskRecipe questions
Illustration with sample data.

Supplier documents before they expire

A Buddy lists supplier certificates and contracts that end soon in a folder you choose, and sets reminders.

  • Certificates and contracts
  • Monthly list
  • Reminders you set
ASK

Certificates and contracts, next 120 days

  • Organic certificate, Mill Co.SharePoint · ends 30 Augvalid for the listed oat products
  • Packaging supply contractBox · notice by 15 Seprenews for one year unless terminated
Illustration with sample data.

Questions your team can ask

  • What is the shelf life of product GB-220?
  • Which claims are approved for the oat range?
  • Summarise last year's launch lessons.
  • What did customers say about the new packaging?
  • Which supplier certificates expire this quarter?

Agents, Buddies and workflows to start with

Ready-made templates come with ASK; the examples are built in minutes with the no-code builder. Anything that changes another system asks first.

  • AgentReady-made template

    Supplier document finder

    Finds supplier documents (certificates, contracts, specifications) you can open.

  • BuddyReady-made template

    Supplier contract expiry

    Each month lists supplier contracts ending in the next 120 days.

  • AgentReady-made template

    Campaign recap

    Summarises a campaign from its documents and reports you can open.

Works with the tools you use

ASK connects to 72 connector types, each with its permissions. These are the ones consumer goods teams use most.

  • SharePoint
  • Box
  • Google Drive
  • Zendesk
  • Freshdesk
  • Salesforce
  • Microsoft Teams
  • Airtable

Safe for every team

  • Permission-awareEach person sees only what they may open in the source.
  • Chats stay privateNo admin and no operator browses employees' chats.
  • Approvals firstChanges in other systems wait for approval.
  • Audit logSign-ins, admin changes and agent actions, append-only.
  • Labelled as AIEvery answer says it is AI and shows its sources.
How ASK handles security

See ASK for consumer goods teams

We walk through ASK with the questions your team asks, the tools you use, and what your admins control.

Book a demo for Consumer Goods

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